Frequently Asked Questions

 

Is your site secure?
Yes. Our site is secured by SSL so your information is encrypted to ensure your information is kept secure and private during checkout. We never see, but more importantly, store your credit card information as your payment is processed using Paypal's secure payment gateway.

How can I pay?
We accept Visa, Mastercard, Amex, Paypal or Direct Bank Deposit.

What are your delivery charges?
We charge a flat fee of  $8.00 Australia wide. 
We offer FREE DELIVERY for orders of $50 or more. 
We dispatch orders within 24 hours and send you tracking via email when dispatched.
We can deliver to PO BOXES.

Do you deliver the same day within Australia?
We are only able to provide the same day courier in the Sydney Metro Area at this present time.

Do you have gift wrapping services?
All BubbaNBooBoo orders are dispatched with Tissue paper and ribbon, we pride in the presentation of our stock and packaging. Please notify us if you would like us to include a personalised message or any special requirements. We are happy to assist any way we can.

Do you deliver the same day within Australia?
We are only able to provide the same day courier in the Sydney Metro Area at this present time.

How do I return or exchange?
Our return/exchange process is quick and simple. All you will need to do is complete our Product Returns Form and our customer service team will send you further instructions.